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About

We have served the Mandarin area since 1978 and provided top-notch services to furry friends throughout the community for just as long. At Scott Mill, you’re not just a patient – you’re part of the family. Get to know us!

Meet Our Staff

Dr. Zack Moore, DVM

Doctor of Veterinary Medicine

A Jacksonville native, Dr. Zack Moore left to attend, and later graduate from, the University of Georgia College of Veterinary Medicine. During his clinical rotations, he accepted an award for Exceptional Proficiency in Small Animal Medicine and Surgery.

Dr. Moore has a longstanding history with Scott Mill Animal Hospital. During his summers and winter breaks from college he worked as a kennel technician. From small beginnings, he has now taken over the practice from Dr. Sutliff and couldn’t be happier to be back in Jacksonville and serving his community.

Dr. Rick Sutliff, DVM

Doctor of Veterinary Medicine

As a 1999 graduate of the University of Florida College of Veterinary Medicine, Dr. Richard Sutliff now sits on the Admissions Committee for his alma mater. After becoming the Medical Director of Scott Mill Animal Hospital in 2002, he later purchased the practice in 2003 and recently passed it on to Dr. Zack Moore in 2018.

Dr. Sutliff embraces a progressive pet care philosophy, focusing on Wellness Care and the early diagnosis of issues that can affect the daily quality of life for our beloved family members. He is also active in the local Veterinary community, earning him numerous honors including two Florida Veterinary Medical Association Gold Star Awards in 2006 and 2013.

Alicia Hogan

Office Manager/Technician

Alicia was born and raised in Massachusetts before graduating from the University of Rhode Island with a Bachelor of Science in Wildlife Biology. After a handful of different jobs, she discovered her true calling as a veterinary technician and has pursued her passion ever since. Alicia joined the Scott Mill family in October of 2015 as our office manager. Alicia and her husband Andy frequently open their home to rescue pups and often foster dogs as well.

Kelly Licari

Receptionist

Born and raised on Long Island, NY, Kelly’s life brought her to Jacksonville in 2011 where she has been a member of the Scott Mill Animal Hospital family now for several years. By joining us, she brought 17 years of experience as a veterinary hospital receptionist – her love of animals is apparent and can be seen through her love for her Lhasa Apso, Buddy.

Austin Cutlip

Technician

Born and raised in Jacksonville, Austin is a proud owner of three dogs, Boujee, Blaze and Baxter, as well as two Siamese mix twin cats named Bahama and Breeze. Away from the clinic, Austin has a special interest in dog training, including being a decoy for protection work in his free time.

Ashlyn Heinssen-Grant, CVT

Certified Veterinary Technician

Born in New York, Ashlyn brings exceptional skill and valuable emergency medicine experience to the Scott Mill family. As a Certified Veterinary Technician, she is passionate about providing high-quality care and supporting both pets and their people.

Outside of work, Ashlyn enjoys crafting and baking. At home, she shares her life with four dogs: Saros, Lana, Arya, and Bennett, as well as four cats: Calista, Mayhem, Celeste, and Fitzgerald.

Ashleey Jolitz

Technician

Ashleey brings a wide-ranging skill set to our team, with experience in small animal, large animal, and exotic medicine. Growing up as an Army brat, she lived in many places before eventually graduating from high school here in Jacksonville, where she also completed her veterinary technician training.

Outside of work, Ashleey shares her life with two dogs who keep her smiling: Dutchess Navi and Zeb “the potato.”

Office Shenanigans

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