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We have served the Mandarin area since 1978 and provided top-notch services to furry friends throughout the community for just as long. At Scott Mill, you’re not just a patient – you’re part of the family. Get to know us!

Meet Our Staff

Dr. Zack Moore, DVM

Doctor of Veterinary Medicine

A Jacksonville native, Dr. Zack Moore left to attend, and later graduate from, the University of Georgia College of Veterinary Medicine. During his clinical rotations, he accepted an award for Exceptional Proficiency in Small Animal Medicine and Surgery.

Dr. Moore has a longstanding history with Scott Mill Animal Hospital. During his summers and winter breaks from college he worked as a kennel technician. From small beginnings, he has now taken over the practice from Dr. Sutliff and couldn’t be happier to be back in Jacksonville and serving his community.

Dr. Rick Sutliff, DVM

Doctor of Veterinary Medicine

As a 1999 graduate of the University of Florida College of Veterinary Medicine, Dr. Richard Sutliff now sits on the Admissions Committee for his alma mater. After becoming the Medical Director of Scott Mill Animal Hospital in 2002, he later purchased the practice in 2003 and recently passed it on to Dr. Zack Moore in 2018.

Dr. Sutliff embraces a progressive pet care philosophy, focusing on Wellness Care and the early diagnosis of issues that can affect the daily quality of life for our beloved family members. He is also active in the local Veterinary community, earning him numerous honors including two Florida Veterinary Medical Association Gold Star Awards in 2006 and 2013.

Alicia Hogan

Office Manager/Technician

Alicia was born and raised in Massachusetts before graduating from the University of Rhode Island with a Bachelor of Science in Wildlife Biology. After a handful of different jobs, she discovered her true calling as a veterinary technician and has pursued her passion ever since. Alicia joined the Scott Mill family in October of 2015 as our office manager. Alicia and her husband Andy frequently open their home to rescue pups and often foster dogs as well.

Kelly Licari


Born and raised on Long Island, NY, Kelly’s life brought her to Jacksonville in 2011 where she has been a member of the Scott Mill Animal Hospital family now for several years. By joining us, she brought 17 years of experience as a veterinary hospital receptionist – her love of animals is apparent and can be seen through her love for her Lhasa Apso, Buddy.

Amanda Callahan


Amanda considers herself from Jacksonville Fl, but did spend 9 years of her life in Nashville Tennessee. Amanda has always had a passion to work with animals, and couldn’t imagine doing anything else. Since she was little she had dreams of becoming a Veterinarian, and ultimately found her passion in being a Veterinary Technician, starting when she was 18 years old, resulting in an unparalleled amount of experience and knowledge in the field of Veterinary Medicine. Amanda is a proud dog and cat mom to two dogs, Kenadee and Nova, and one bottle raised cat named Saint.

Karen Cotter-Rohleder


Hailing all the way from Cleveland Ohio, Karen brings a wealth of knowledge and experience to the Scott Mill family. In her free time, Karen enjoys cooking and spending time at the beach. She also likes going camping with her husband Alan, as well as spending time with her two dogs Stella and Lottie, and her three cats Maynard Cher and Scabbers.

Austin Cutlip


Born and raised in Jacksonville, Austin is a proud owner of three dogs, Boujee, Blaze and Baxter, as well as two Siamese mix twin cats named Bahama and Breeze. Away from the clinic, Austin has a special interest in dog training, including being a decoy for protection work in his free time.

Katie Munguia

Kennel Technician

Katie was born in Corpus Christi, Texas, but grew up in St. Augustine Florida. In her free time, she enjoys cooking delicious food and traveling. Katie also does volunteer work with international rescue animals. Katie is especially fond of German Shepherds, as shown by the fact that she three of them (Laken Grace, Gator and Mikah). Katie also has three cats, named Oliver Binx, Meow and Aurora.

Office Shenanigans

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