Welcome to Scott Mill Animal Hospital in Jacksonville, Florida. We have been serving the Mandarin area since 1978 and have been under the present owner and Medical Director, Dr. Rick Sutliff, since 2002. Our facilities recently underwent a 1300 sq ft expansion to help improve our services to the community. Medical, Surgical, Dental, Boarding, and Grooming are a partial list of the services we offer to our clients. In addition we are also associated with the Board Certified specialists in the Jacksonville area, enabling our patients to receive the best in specialized medicine and surgery available today.

Dr. Richard Sutliff

Rick Sutliff, DVM

Dr. Richard Sutliff is a 1999 graduate of the University of Florida College of Veterinary Medicine. He became the Medical Director of the Scott Mill Animal Hospital in 2002 and purchased the practice in 2003. Dr. Sutliff has embraced a progressive pet care philosophy focusing on Wellness Care and early diagnosis of issues that affect the daily quality of life for our loved family members. In addition to implementing a high quality of patient care and client communication at Scott Mill Animal Hospital, Dr Sutliff has served the local Veterinary community culminating in being elected President of the Jacksonville Veterinary Medical Society (JVMS) in 2008. Dr. Sutliff was then selected by the Veterinarians in North East Florida in 2010 to occupy the District 2 Director seat on the Florida Veterinary Medical Association (FVMA) Executive Board. In 2012 Dr. Sutliff was invited to sit on the Admissions Committee for the U of F College of Veterinary Medicine. His service to the Florida Veterinary community has resulted in two FVMA Gold Star Awards (2006 and 2013). Read More

Natalie D. Hashey, DVM

Natalie D. Hashey, DVM

Dr. Hashey is a University of Florida Graduate, also in the Class of 1999 with Dr. Sutliff. She has been part of the Scott Mill Animal Hospital since 2004. Dr. Hashey is married to Terry D. Hashey, DO who is a family medicine physician and Lt. Col in the Florida Army National Guard. They have four children who range in age from 2 to 13 years old. In addition, the Hashey family has two dogs (Kirby and Apache), one three legged cat (Lily), a guinea pig (Thor), a rabbit (Abby), and a bearded dragon (Einstein). In her free time Dr. Hashey enjoys outdoor family activities such as hiking, camping, and biking in addition to supporting her kids in soccer and swimming events. Dr. Hashey has served as the Secretary of the Jacksonville Veterinary Medical Society and in 2013 received the Florida Veterinary Medical Association Gold Star Award for service to the Veterinary community.

Zack Moore, DVM

Zack Moore, DVM

Dr. Zack Moore grew up in Jacksonville, FL. After graduating from Florida State University with a degree in Biology, he moved to Athens Georgia to pursue his dream of becoming a Veterinarian. In 2015, Dr. Moore graduated from the University of Georgia College of Veterinary Medicine.

While at UGA, Dr. Moore participated in research involving the establishment of the parasite/host niche by filarial worms, specifically Brugia malayi, one of the causative agents of lymphatic filariasis, also known as Elephantiasis. During his clinical rotations, he accepted an award for Exceptional Proficiency in Small Animal Medicine and Surgery.

Dr. Moore is happy to be back in Jacksonville and working at Scott Mill Animal Hospital again. He previously worked here as a kennel technician during summer and winter breaks from college. His long term goal has always been to return home and serve the Jacksonville community.

Dr. Moore and his wonderful wife Brittany reside in Mandarin.



Alicia, Office Manager/ Technician

Alicia was born and raised in Massachusetts, and graduated from the University of Rhode Island with a Bachelor of Science in Wildlife Biology. After a handful of different jobs as an outdoor educator, environmental planner, and zoo counselor she discovered her true calling as a veterinary technician. She has been a vet tech for 8 years. Alicia joyfully moved to Jacksonville 3 years ago and joined the SMAH family in October 2015 as Office Manager. Alicia loves everything Jacksonville has to offer, especially spending time at the beach, hiking, trying new restaurants, and meeting new people. Shortly after moving to Jacksonville, Alicia and her fiancé Andy adopted a hound mix named Jenna and a one eyed Pekinese Peanut and they open their home to foster dogs as well.


Gene, Receptionist

Gene has been a Receptionist at Scott Mill Animal Hospital since 2000, after spending prior years in various positions, including executive assistant, horseback riding instructor, and massage therapist. She enjoys reading, playing piano, and riding dressage on her friend’s horses, having recently lost her own Thoroughbred friend of 21 years. Her 2 cats allow her and her husband to share their home.


Kelly, Receptionist

Kelly was born and raised on Long Island, NY and life progression brought her to Jacksonville, FL in 2011. She has been a member of the Scott Mill Animal Hospital Family now for almost 3 years. She brought 17 prior years’ experience as a veterinary hospital receptionist to Scott Mill when she joined the staff. Kelly has two daughters and one canine companion Buddy, a Lhasa Apso. Away from work, she enjoys cooking, traveling, and spending time with her daughters.